Terms of Sales



1. Preamble

These general conditions of sale govern the contractual relationship between Tud & Crab and its customers. By placing an order, the customer acknowledges having read these general conditions of sale and accepting them without reservation.


2. Products

The products offered for sale are art paintings, accompanied by a certificate of authenticity. The products are described and presented with the greatest possible accuracy. The photographs of the products do not enter into the contractual field.


3. Order

Orders are only final after confirmation of the order and after payment of the price. Tud & Crab reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or if the certification of authenticity is incomplete or suspect.


4. Price

The prices of the products are indicated in euros all taxes included (VAT + other possible taxes) on the Tud & Crab website. They include free delivery for all orders in France and Europe. Tud & Crab reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.


5. Payment
Payment for orders is made online, by bank card (CB, Visa, Mastercard) or by bank transfer. Secure online payment is made by our banking partner. Payment of orders by credit card is immediate. Payment for orders by bank transfer is made within 5 working days of the date of the order. All transactions made on the Tud & Crab site are secure and encrypted to protect customers' personal and financial information.


6. Delivery
Delivery is made to the delivery address indicated by the customer when ordering. It is carried out by a trusted carrier and under insurance for the value of the goods. Delivery times are 3 to 5 working days from the date of shipment for France, and 5 to 7 working days for Europe.


7. Return
The customer has a period of 14 days from receipt of his order to exercise his right of withdrawal without having to justify reasons or pay a penalty, with the exception of return costs. The products must be returned in their original condition and complete (packaging, accessories, certification of authenticity, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice. Return costs are the responsibility of the customer.


8. Warranty
All products supplied by Tud & Crab benefit from the legal guarantee against hidden defects of conformity and redhibitory defects, as well as the guarantee of the authenticity of the work of art, attested by the certification of authenticity provided. If, despite everything, a product proves to be defective or if the certification of authenticity is called into question, it may be exchanged or refunded.


9. Liability
Tud & Crab undertakes to verify the validity of each certificate of authenticity before the sale of the products. However, Tud & Crab cannot be held liable for damages of any kind, whether material, immaterial or bodily, which may result from a certification error or improper use of the products marketed. The liability of Tud & Crab will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have persisted despite all the precautions taken in the presentation of the products.


10. Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, the courts of Paris will have sole jurisdiction.


11. Termination
Tud & Crab reserves the right to terminate any contract in the event of non-payment of the order by the customer, or in the event of breach of the general conditions of sale by the customer, or in the event of fraud or attempted fraud in the use of the certificate of authenticity.


12. Modification of the general conditions of sale
Tud & Crab reserves the right to modify these general conditions of sale at any time. The applicable general conditions of sale are those in force on the Tud & Crab website on the date of the order.


13. Archiving
Tud & Crab will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of Tud & Crab will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


14. Confidentiality clause
Information about customers and their orders is confidential. Tud & Crab undertakes not to disclose them to third parties except in the case where this is necessary for the execution of the order (delivery for example) or in compliance with the regulations in force.


15. Money-back guarantee clause
Tud & Crab guarantees reimbursement in the event of non-compliance of the product delivered with the order placed, or in the event of a quality problem. The customer must then return the product within 14 days of receipt of his order and he will be refunded in full (with the exception of the return costs).


16. Replacement warranty clause
Tud & Crab guarantees replacement in the event of a product damaged during delivery. The customer must then report the damage within 48 hours of receiving his order and return the damaged product. The product will then be replaced at no additional cost to the customer.


17. Payment Information Confidentiality Clause
Tud & Crab is committed to protecting its customers' payment information. Payment information is encrypted and secure during online transmission. Tud & Crab will not store this information on its servers and will not share it with third parties except where necessary for the execution of the payment transaction.


18. Disclaimer for external links
The Tud & Crab site may contain links to external sites. Tud & Crab is not responsible for the privacy policies or content of these external sites.

By placing an order, the customer acknowledges having read these general conditions of sale and accepting them without reservation.

Terms of Service

Article 1: object
The purpose of these general conditions of use (hereinafter the "GTU") is to define the terms and conditions under which Tud & Crab makes available to users of the website tudandcrab.com (hereinafter the "Site") ) its products (the "Products") as well as the services offered on the Site.

Article 2 - Acceptance of the T&Cs
Use of the Site implies full acceptance of the T&Cs. In the event of non-acceptance of the T&Cs, the user of the Site must renounce the use of the Site.

Article 3 - Products
The Products offered for sale on the Site are art paintings with a certificate of authenticity. Tud & Crab strives to describe with the greatest precision the Products offered for sale on the Site. However, Tud & Crab cannot guarantee that the Product descriptions are exhaustive and error-free.

Article 4 - Orders
Site users can place orders on the Site 24 hours a day, 7 days a week. Orders will be processed as soon as possible and within the limits of available stocks.

Article 5 - Delivery
The Products ordered on the Site will be delivered free of charge in France and in Europe. The delivery times will be indicated on the Site during the validation of the order. Tud & Crab cannot be held responsible for delays in delivery attributable to third parties.

Article 6 - Payment
Payment for Products ordered on the Site can be made by credit card, PayPal or bank transfer. Payment is due upon order.

Article 7 - Right of withdrawal
In accordance with the legislation in force, users of the Site have a period of 14 days from receipt of the Products to exercise their right of withdrawal without having to justify reasons or pay penalties, with the exception, the if applicable, return costs.

Article 8 - Warranty
The Products sold on the Site benefit from the legal guarantee of conformity and the guarantee against hidden defects.

Article 9 - Liability
Tud & Crab cannot be held liable in the event of force majeure or fault on the part of the user.

Article 10 - Intellectual property
All elements of the Site, whether visual or audio, including the underlying technology, are protected by French and international laws relating to intellectual property. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of Tud & Crab, is strictly prohibited. Site users undertake to comply with these provisions.

Article 11 - Personal data
The information and personal data collected on the Site are processed in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms. Users have the right to access, modify and delete data concerning them.

Article 12 - Modifications to the T&Cs
Tud & Crab reserves the right to modify the T&Cs at any time. The applicable T&Cs are those in force on the Site on the date of the order.

Article 13 - Applicable law and competent jurisdiction
The T&Cs are governed and interpreted in accordance with French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 14 - Contact and support
For any questions or requests for additional information, users of the Site can contact Tud & Crab's customer service department by email at contact@tudandcrab.com. Support is available Monday through Friday from 9:00 a.m. to 6:00 p.m. (local time).

Article 15 - Termination
Tud & Crab reserves the right to terminate a user account in the event of non-compliance with the T&Cs or any applicable law.

Article 16 - Safeguard clause
If one or more of the provisions of the T&Cs are considered to be illegal, void or unenforceable for any reason whatsoever, the other provisions of the T&Cs will remain in force.

Article 17 - Entirety of the contract
The T&Cs constitute the entire contract between Tud & Crab and the users of the Site. No other document may be added to or derogate from it.